Which‪?‬ 4+

Website remade

To be honest, I’m not a heavy user of this app, or apps in general, but I am a subscriber to Which and will refer to their reviews quite regularly for purchasing decisions and just general interest. I’ve found it stable to use and the search and indexing functions work well. I also like the family sharing option which I will be making used of from this point on. Above and beyond accessing the normal website, it doesn’t offer a huge range of functions but I have rated it 4, rather than stars simply because it does offer a few useful features such as being able to favourite items you may want to refer back to. I find the index feature works better than the website when browsing rather then searching, so drilling down to the right category is quick and easy. In terms of improvements or things that might improve to 5 stars. Notifications when new reviews are added in certain sections or the ability to run comparisons like you can on the main website would be things I would be interested in using. Perhaps also the ability to learn which items I am interested in (the search function already remembers previous searches) and tailor the menus accordingly. In general a very solid app but one which still sometimes struggles to differentiate itself from the browser offering.

Good for what’s there

It shows in detail what’s on offer across the market for particular products. I used it to research which smart-watch to buy, because I was looking for value for money. It helped with that, I’m just slightly disappointed that there isn’t more to look at.

For example, there isn’t much in the way of reviews about many different household appliances available freely on the app, as you might expect from Which. It’s very limited in terms of what they provide reviews for. You’ve got the options of Tech, Home and Garden, Baby and Child and Cars and Travel. But these categories don’t encompass everything you might expect them to.

Saying all that, I enjoy having the app as a second opinion, but would suggest not letting it make your final decision for you.

No in app subscription as indicated

Wonderful for 24hrs - then unusable, don’t believe the information that you can subscribe in app...

The £3.99 in app subscription that Which indicates both in the app and all over the website information about the app... yeah you can’t pay that. You’ll have to fork out nearly £11 for the full Which membership or the app becomes a paperweight. It sits there not doing anything for an extended time . To check this wasn’t a one off - I used a separate email to get into the account to get into the App. Surprise surprise. There is nothing in the settings for account management to get this app subscription that is indicated. Yet in the terms and conditions it is clearly indicated. They’re also listed in the app descriptions the AppStore as in app payments of either £3.99, or £4.99 for the ‘extended’ subscription... which you also can’t get in app.

Personally this suggests Which doesn’t want you to get your subscription on the cheap, or loose 20% of they’re subscription to Apple. They’d much rather you pay them the full subscription and you get services you don’t want. Hence they get a one star review - as it’s not doing what they say it should. Kinda ironic that a service built on honest reviews is being ... dishonest...

Developer Response ,

Hi - The app gives you free full access for 48 hrs. Once the 48 hrs has expired it is then possible for you subscribe from within the app. If you are having problems subscribing please can you email reviewsapp@which.co.uk so that we can resolve this for you