BBVA Colombia

Contains ads
4.3
300K reviews
5M+
Downloads
Content rating
Everyone
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About this app

With our BBVA App you can carry out all your banking operations much easier, with total comfort, security and without having to go to the branch.

Remember that you can:

- Enter with a unique password and maximize security thanks to biometric identification that allows you to access with your fingerprint or face ID.
- See the detail, the movements and carry out transactions from your products, just by clicking on them.
- View the statements of all your products and generate certificates for your savings and current accounts.
- Turn your debit and credit cards on and off from the product detail.
- Pay for public services by scanning the barcode on your bill with your cell phone camera or entering the payment reference number. Remember that we also accept payments for invoices that have a double payment reference.
- Pay your taxes and recharge your cell phone.
- Mark payments for public services, recharges and transfers to other banks as favorites so that the next time you go to do so, you don't have to have the invoice or the data at hand.
- Pay the BBVA credit cards of your family or friends, yours and even cards from other banks
- Pay your BBVA loans.
- Make transfers to BBVA accounts and other banks. You can also save the account information and make the transfer right there.
- Make advances from your credit card with immediate payment to your savings or checking account.
- Withdraw money at ATMs without the card generating the token from the detail of the account from which you wish to withdraw the funds. This token lasts for 3 hours.
- View the CVV of your debit and credit cards so you can make purchases online.
- Validate if you have a pre-approved credit card, rotating quota and/or loan.
- Receive and send money abroad.
- You can request additional resources on your current consumer credit through a credit check, hire a CDT, a payroll advance and investment funds digitally without having to go to the office.
- Create or cancel your investment fund at any time.
- Learn about the promotions we have for you and use your BBVA points.
- Update your email so we are always in touch.
- Now the Transactional Profile is the Digital Token.
- No more going to an ATM to activate the "Transactional Profile", because activating the Digital Token can also be done from the App.
- Greater security through the Digital Token and biometrics to sign operations.
- More detailed information about the products. In all flows we inform about collections, commissions and rates.
- Throughout the application you will find help messages to make it easier to understand those concepts that are sometimes confusing.
- In addition to reporting the status of the products, we indicate how and where they can help you, if you should call the call center or go to an office, if you go to an office we will indicate which one and how to get there.
- If you request the extracts from the App you no longer need a password to open them.
- Without logging into the App, you can access some options from the Side Menu.

Remember!

In the event of any news, you can contact us at our telephone lines 4010000 in Bogotá, 4938300 Medellín, 3503500 Barranquilla, 8892020 Cali, 6304000 Bucaramanga and other cities at 018000912227, where we will be at your disposal to provide support for any concerns.
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
299K reviews
Jose Gomez
March 26, 2021
The UX on this app is horrible. It literally needs to load every single option you choose, it takes ages and It's so annoying. Login is hard, transactions never get completed. Options in the bank portafolio are limited. I can't see my transactions. Information is different from the website to the app. To activate things that are digital I need to go to physical place like the ATM to active the token option. Worst app ever. I was a client around 5 years ago and the app was descent. It sucks now
81 people found this review helpful
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Obo Rams
January 10, 2023
The old one version was much better, this app is absolutely useless , the option "RETIRA" is missing, also it is not possible to find the option "TOKEN DIGITAL CAJERO BBVA" nor "RETIRO SIN TARJETA " letters are too big and disorganized. Additionally it's not available to set it. You should improve this interface soon,it's really unpleasant to use this version.
33 people found this review helpful
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BBVA
February 8, 2023
Hola Obo Rams, te invitamos a actualizar la versión de tu App BBVA para que puedas disfrutar nuevamente del retiro sin tarjetas, ingresa al detalle de la cuenta o de la tarjeta. Pruébala y danos tus comentarios así como tú calificación. Feliz día" ¡Saludos!
George Dozier
May 10, 2023
Clumsey... New app is horrible. Will not accept 2 step verification,amongst other abilities., Even at BBVA branch with mgr on phone with support did not work. Ended up deleting app and installing old app (which worked perfect). Now 1 week later this new trash is on my phone again with same problems!! Delete again and reinstall old. You guys are not getting the message!
8 people found this review helpful
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BBVA
May 14, 2023
Hola George Dozier, te invitamos a que nos contactes en nuestro buzón interno de @bbvacolombia en Facebook o @BBVA_Colombia en Twitter, indicándonos los detalles de tu inconformidad para brindarte la asesoría que necesitas. Quedamos atentos. ¡Saludos!

What's new

Ahora podrás enviar y recibir dinero desde y hacia otros bancos utilizando Transfiya. También podrás realizar pagos en comercios aliados Redeban escaneando el código QR desde tu app. Tus transferencias y pagos se verán reflejados inmediatamente y son totalmente gratis.