
V A
This app discriminates foreigners. My visa expires in 3 months and it's way too early to renew it, but the app has already requested my updated information and BLOCKED access to any features including spending MY money. Imagine if you don't plan to keep staying in Japan - you will just lose all your money on your balance unless you extend your period of stay and go through the verification procedure again by submitting a newly reissued residence or my number card.
16 people found this review helpful

cila sikucing
the funny thing about this such a foolish app is that i can top up money even though i didn't verify my id, yet i can't buy anything just because i didn't verify my id. so my money is trapped in this app without me able to use it to purchase my online orders. and even worse, when i wanted to verify my id, this app keep asking me to use smartphone with nfc within it. i don't have that kind of smartphone. honto ni mendokusaineeee!!!
5 people found this review helpful

Chris C.
Can't link a Japanese bank account if you have a middle name. JP banks don't allow separate middle names so they attach it to your first name. Then it doesn't "match" any of your ID documents. Customer support confirmed this, which makes this service useless to me.
3 people found this review helpful