Sainsbury’s SmartShop
4.2star
14.8K reviews
1M+
Downloads
Everyone
info
About this app
Love to shop but can’t stand the queues? Want to be part of the future of shopping? Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go!
Here's how:
• Download the SmartShop app to register – you’ll need to have your nectar card ready
• Save Digital Nectar offers and earn Nectar points*
• Scan items you want as you walk around the store
• Pack your items as you shop
• Pay in a flash and feel like a VIP at one of our SmartShop checkouts* Or pay with Google Pay!
You can use SmartShop on your mobile data or our free in-store WiFi, where available.
SmartShop is currently available at over 100+ Sainsbury’s stores across the UK, with more stores being added all the time.To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’.
WHAT THE MEDIA HAVE SAID
“We were genuinely impressed at the ease and accessibility of the till-free shopping experience.”
– The Independent
“It was an incredibly easy process - and something that I, a tech savvy early adopter, would happily do again.”
– Gizmodo UK
“[…] the future works remarkably well.”
– The Telegraph
KEEP IN TOUCH
If you have any issues with the app, please visit
https://help.sainsburys.co.uk/help/products/smartshop-faq or call us on 0800 234 6434.
* Please note that you'll need to be a Digital Nectar customer and have opted in to the offers on the Nectar app to view them in SmartShop. You will need to sign back in if you have not been active for 14 days or longer.
**SmartShop checkouts are not available in our mobile pay stores, as these are Google Pay in-app payments only.
*** Please note that SmartShop requires location permissions to correctly match you to your store during a shop.
Here's how:
• Download the SmartShop app to register – you’ll need to have your nectar card ready
• Save Digital Nectar offers and earn Nectar points*
• Scan items you want as you walk around the store
• Pack your items as you shop
• Pay in a flash and feel like a VIP at one of our SmartShop checkouts* Or pay with Google Pay!
You can use SmartShop on your mobile data or our free in-store WiFi, where available.
SmartShop is currently available at over 100+ Sainsbury’s stores across the UK, with more stores being added all the time.To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’.
WHAT THE MEDIA HAVE SAID
“We were genuinely impressed at the ease and accessibility of the till-free shopping experience.”
– The Independent
“It was an incredibly easy process - and something that I, a tech savvy early adopter, would happily do again.”
– Gizmodo UK
“[…] the future works remarkably well.”
– The Telegraph
KEEP IN TOUCH
If you have any issues with the app, please visit
https://help.sainsburys.co.uk/help/products/smartshop-faq or call us on 0800 234 6434.
* Please note that you'll need to be a Digital Nectar customer and have opted in to the offers on the Nectar app to view them in SmartShop. You will need to sign back in if you have not been active for 14 days or longer.
**SmartShop checkouts are not available in our mobile pay stores, as these are Google Pay in-app payments only.
*** Please note that SmartShop requires location permissions to correctly match you to your store during a shop.
Updated on
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Ratings and reviews
4.1
14.6K reviews
Rebecca Chaplin
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April 19, 2024
When it works, it's great. But it keeps signing me out and when I sign back in again it asks me to add my Nectar card - either scanning or manually. When I add the card, it tells me there's already an account with that card. I know there's an account with that card - it's my account! Frustrated so I end up getting one of the store handheld devices instead.
3 people found this review helpful
Angie Ellis
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March 23, 2024
Very intuitive and responsive. Scans quickly. Integrates with Nectar app to show offers, (without loading 2 apps as you shop). Had an issue once when it didn't read a barcode on crusty loaf, it stuck on 'processing' for minutes. I pressed the 'back' button and scanned again. When I read receipt at home, I realised bread had scanned twice, (custom service were great). This happened the week Sainsburys/Tesco had IT issues, so probably connected. Never had another issues. Great app.
23 people found this review helpful
Dafydd J Thomas
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March 24, 2024
Excellent app. Didn't realise you don't have to carry the awkward scanners. The app has an inbuilt scanner to calculate your bill and use it at the service at the end. It would have been good if it connected to the nectar app just by entering the nectar number and transferred your details over without signing up. It's just a pain having to register for both apps. I just realised you have to additionally scan the nectar card at checkout. It's a shame it does not automatically consider this.
14 people found this review helpful
What's new
Performance improvements and some changes to enhance your experience in the app.
App support
phone
Phone number
+448002346434
