Tilia pour les aidants

Tilia is a daily and personalized assistance service for carers who accompany a loved one weakened by illness, disability or advancing age. Tilia also accompanies vulnerable people who wish to maintain their autonomy and not depend on their loved ones.



TILIA ORGANIZES YOUR DAILY LIFE AND THAT OF YOUR LOVED ONES:

We provide you with personal assistants, experts in home care issues, available Monday to Friday from 8:30 a.m. to 7 p.m. and Saturday from 9 a.m. to 4:45 p.m. by phone or email.

For you and your loved one, personal assistants are able to:

Find expert professionals in home care, qualified workers, for both recurring and occasional needs (for example: care, toilet assistance, household help, meal delivery, etc.)

Schedule appointments and coordinate the various stakeholders at your loved one's home



FOLLOW THE DAILY LIFE OF YOUR LOVED ONES MORE EASILY:

You have the possibility of being notified in real time of the visit of professionals to your loved one's home and thus be reassured

Share the daily life of your vulnerable loved one with 3 trusted people around you with the possibility of assigning them tasks to support you



A real support platform for coordination and information sharing, we support companies wishing to provide concrete solutions to their helping employees.

As the service is supported by the companies, employees benefit from the service free of charge thanks to an advantage code.



OUR FEATURES IN MORE DETAIL:

PERSONAL ASSISTANTS can be reached Monday to Friday from 8:30 a.m. to 7 p.m. and Saturday from 9 a.m. to 4:45 p.m. by phone or email.

To guide you and save you time for your medical, paramedical, personal services or leisure needs

To find and coordinate the various service providers throughout France

To organize appointments and enter them in the shared calendar



A LIFE NOTEBOOK:

To be alerted in real time of the passage of a service provider to your loved one's home

To monitor the progress of requests to personal assistants (making medical appointments, finding service providers, etc.)



A SHARED AGENDA between the caregiver and their loved one:

To centralize your appointments and those of your loved one

To be supported by 3 trusted people

To be informed of the national events that we have selected just for you



A CONTACT BOOK:

To find in one click the contact details of the interveners of your vulnerable loved one



A HELP SIMULATOR:

To identify the financial and social assistance for which you and your loved one are eligible

To start the first steps online thanks to the pre-filling of forms



A TIPS SECTION:

To access exclusive content



FOR PARTNER COMPANIES:

Your employees are supported by social advisers and benefit from a personalized diagnosis with a tailor-made action plan of the steps to be taken



For more information, do not hesitate to contact us at contacts.tilia@bnpparibas.com



TO NOTE :

The app works regardless of whether or not your vulnerable loved one has the app on their smartphone or tablet.